CRM manager/ Promotion manager

We are an iGaming company with over three years of experience and a team of more than 1300+ specialists. 

Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations. 

Join the team that launches new projects in various markets and shapes the future of the iGaming industry.

Responsibilities:

• Develop and implement promotional campaigns: Create and launch creative promotions aimed at acquiring new players, increasing engagement of existing ones, and boosting revenue.

• Analyze campaign effectiveness: Evaluate campaign results using analytics and KPIs such as ARPU, LTV, conversion rates, and ROI.

• Audience targeting and segmentation: Design promotions for different player segments and use CRM systems to deliver personalized offers.

• Collaborate with other teams: Work closely with marketing, CRM, developers, and analytics teams to ensure successful implementation and optimization of promotions.

• Manage bonus programs: Create and oversee loyalty and bonus initiatives, including welcome bonuses, cashback offers, and VIP programs.

• Monitor competitor promotions: Analyze market trends and competitor campaigns to develop more effective offers.

• Update promotional materials: Prepare copy, graphics, and banners for advertising campaigns in collaboration with the design team.
  

Requirements:

• 2+ years of experience in online casino, gambling, or e-commerce as a Promo Manager, Marketing Manager, or a similar role.

• Strong understanding of promotional mechanics, loyalty programs, and player engagement.

• Experience with CRM systems and analytical tools (e.g., Google Analytics, BI platforms) for evaluating campaign performance.

• Creative mindset with the ability to generate innovative ideas for promotions and bonus programs.

• Knowledge of key marketing and betting metrics such as LTV, ARPU, ROI, conversion rates, etc.

• Copywriting skills and experience working with promotional materials.

• High level of responsibility, strong teamwork skills, ability to work under pressure and manage multiple projects simultaneously.

Nice to Have:

• Previous experience in online casinos or betting companies.

• Familiarity with payment systems and bonus solutions.

• Basic understanding of SEO and SMM for promoting campaigns on social media.
  

Why you should join us:

• We work remotely: Mon-Fri, from 10:00 to 19:00 (UTC+2) – save time by avoiding commuting.

• Paid vacation and sick leave – we care about your health and timely rest. Additionally, you will have a day off in honor of your Birthday.

• Competitive salary – your contribution will be properly valued.

• Participation in company internal events – knowledge exchange among colleagues and enhancing your expertise.

• Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member.

• 100% guaranteed professional development and acquisition of new skills.

As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.