VIP Manager with Turkish Language (VIP Department)

We are an iGaming company with over three years of experience and a team of more than 1000 specialists.
Our achievements include 8 major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.
Join the team that launches new projects in various markets and shapes the future of the iGaming industry.

What you will do:

• Daily communication with VIP clients by phone, email and messengers to build friendly, trusting relationships.
• Using sales methodologies and strong communication skills, increase the loyalty of each VIP client.
• Constantly improve and find approaches to maximize sales results.
• Assist clients in resolving all issues and familiarize them with current promotions and offers of our product.
• Informing the manager and related departments about identified problems or errors in the technical part of the product in order to improve customer loyalty.
  

What experience is important to us:

• At least 1 year of experience as a sales or VIP manager on calls.
• Knowledge of Turkish language is a must.
• Experience with active sales and the use of various sales techniques.
• Practical experience of communicating effectively with clients and dealing with their objections.
• High level of literacy for professional communication with clients.
• Ability to work effectively in both routine and crisis situations.
  

Why you should join us:

• We work remotely: Mon-Fri, from 10:00 to 19:00 (GMT+3) – save time by avoiding commuting.

• Work equipment – everything you need for your productivity and comfort.

• Paid vacation and sick leave – we care about your health and timely rest. Additionally, you will have a day off in honor of your Birthday.

• Cool creative gifts for holidays and events – we know how important it is to delight our employees on special occasions.

• Competitive salary – your contribution will be properly valued.

• Participation in company internal events – knowledge exchange among colleagues and enhancing your expertise.

• Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member.

• Referral program in the company – build a dream team with us and receive nice bonuses.

• 100% guaranteed professional development and acquisition of new skills.